Support

Questions about the app or technical issues — we’re happy to help.

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Frequently asked questions

Where is my data stored?

On your device only. Entries and settings use local SQLite storage; photos stay in the device file system. WhenWas does not upload your data to our servers and does not use accounts or cloud sync. See the Privacy Policy for details.

How do I back up or restore my data?

Because data is local, restore depends on your device backup (for example, system backup before a reset or device change). We cannot restore WhenWas content from our side — we never receive a copy of it.

How do I delete my data?

Delete entries and photos inside the app, clear the app’s storage in system settings, or uninstall WhenWas. There is no online account to delete.

Found a bug?

Describe the steps to reproduce the issue and attach a screenshot if possible. This helps us fix it faster. Email alxgl.app@gmail.com.